Refund Policy

30-day money-back guarantee

Home of Skin Premium purchases include a 30-day money-back guarantee. If you are not satisfied, you may request a full refund within 30 days of the original purchase date. This does not limit any additional refund rights you have under applicable consumer law.

How to request a refund

Paddle is our Merchant of Record and processes refunds. Visit paddle.net and use Paddle's purchase support to request your refund. Have the email address used at checkout and your transaction details available so Paddle can locate your order.

Approved refunds return to the original payment method. The time needed for funds to appear depends on your bank or payment provider. Refunding a Premium purchase may end the related Premium access.

Cancellation is separate

Cancelling stops future renewals but does not itself request a refund. A normally cancelled subscription remains active until the end of its paid period. To request money back within the 30-day period, contact Paddle separately using the steps above.